Thursday 22 February 2018

Speeding Up Adding Guests to RE Events


I've had a query from someone who is finding adding guests to a host very frustrating. Here are the details:
I'm working on an event and need to add in a large number of guests, but can't I access the guest's participant record from the guest button on the bottom of the primary participants record.  On the host's record I can add each guest in and mark them as attended (or not) and registered (or not), but nothing else.

In order to do that I then have to either look them up from the main event record, open them up, and update them OR I have to click on their entry in the whole list to select each one, update them, get back to host's record, and then use the button to get to the next person, etc.
I do have a marginally less annoying method. If you go to the Participants tab of the event and then change the drop down button top left to "New guests" (above) then that takes you through to the page below (left) where you enter names and addresses.  Then when you save that it returns you to the participant record page (below right) already expecting a guest.
It's not ideal, but I think it might be better than the more "intuitive" options.

Thursday 2 November 2017

RE: Making a Business Rule Inactive

Business Rules are really useful feature of The Raiser's Edge, but at present there is no simple way to make them inactive, or temporarily suspend them. There is a work around however.

Firstly you need to set up a blank Security group - Go to Admin/Security/New Group to do this.

If you want to play it extra safe, untick all the boxes on the left. The crucial point is not to add any of your users into the Group Members field in the middle


Now you need to go the Business rule itself (Config/Business Rules/User Defined Rules) open it up...

 Now tick "Apply Rule to Selected Security Groups Only" and choose the security group you created above.

In effect this applies the rules to no actual real users, but as far as RE is concerned there is a user group that the rule is applied to so it's happy.

Wednesday 25 October 2017

Getting the Red Tick for RE New Modules

I'm exploring the Raiser's Edge Volunteer Module at the moment, but been wondering why even records that don't have data aren't getting the red tick / red checkmark on the constituent's volunteer tab. Was it that it only did when a Job was assigned? A Timesheet?

Turns out there was a simple answer - The Volunteer MOdule (and perhaps others) doesn't automatically turn on this functionality for itself, you have to do it manually as a user.

To do this you simply go to: Tools / User Options / Records / Individuals then scroll down the list and you'll see the volunteer tab box is not ticked.

Check it and you're away. Now any data in the volunteer module will put a tab on. Another one for the new user checklist!

Monday 9 October 2017

Get a List of Excel Tab Names and Compare Headers on Multiple Tabs

Get a List of Excel Tab Names
1. Go to Formulas > Define Name
2. Then in the New Name box, put Tabs in to the "Name" box
3. In "Refers to" paste in this formula =SUBSTITUTE(GET.WORKBOOK(1),"["&GET.WORKBOOK(16)&"]","") & click OK
4. Paste this formula into cell A1 =INDEX(Tabs,ROWS($A$1:$A1))
5. From the bottom right corner of A1, drag the black square for as many cells as there are tabs

This should give you a nice long list of of your tab names.
You can then use this to allow you to compare headings


Compare Headers on Multiple Tabs
If you have a list of Tab headings in Col A then to get a compare list do as follows:

a. In cell B1 type this formula ="¬'"&$A1&"'!B2"
b. Drag that down to your last active row
c. Copy and paste-as-text into column C
d. Make sure that Number Format is marked as "Text"
e. Now select that column and do a find a replace, swapping ¬ for =.
f. Now change the number format to "General" - This should give you a list of the first header on each sheet.
g. Now with all active cells in col C selected, drag right as far as you need.
h. You should now see all your headers and can see how they compare to each other.

Note - if you make changes in the cells of the original headers these should be reflected, but if you delete or move sheets these changes will not reflect and might make things worse.

Monday 2 October 2017

What GDPR compliant privacy notices will require


Under GDPR the rules about the information you need to include in a Privacy Notice are changing, requiring more information and information that is more specific.

The information can be layered, but it's still a bit unclear how much needs to be provided at the time of sign-up and how much can just be included in a separate printed / online version

There are full details available from the ICO, but the above is a useful quick guide.

Tuesday 12 September 2017

Adding Guests More Quickly in the Events Module

If you run the kind of event whereby one table hosts buys up a load of seats for their guests, and you use Raiser's Edge, you'll probably of faced the problem of trying to add them on without having to add them as a guest, go back and then finish adding their details.

But, have stumbled across a (perhaps) marginally less annoying method. It looks like if you go to the Participants tab of the event and then change the drop down button top left to "New guests"...

...then that takes you through to the page where you enter names and addresses and then when you save that it returns you to the participant record page already expecting a guest. It's not ideal, but I think it might be better than the main alternative.

You can also set up Default Sets to speed things up a little bit.


Tuesday 17 May 2011

Replying to Job Interviewees/Applicants

A couple of years ago I was involved in recruiting new staff to my organisation. The official policy was not to reply to those applicants who didn't even make it to interview. Call me a rebel if you like, but I flouted that policy and would certainly do so again. More recently I've was applying for jobs, and faced the same type of policy from the other side of the fence.

Leaving aside the rudeness of such a policy, I want to look at why this is bad strategy and a missed opportunity.

Applying for jobs takes most people hours. Often you’ve not heard a great deal about an organisation but you scour their website, get your head round their passion, mission, vision and values, you imagine yourself in the post, how you would suit it and daydream about what it might be like. In short you grow an affinity with it.

At other times it’s already an organisation you already care about and are involved in. If it's a charity you might occasionally donate money. If it's a business you might occasionally shop there or use their services.

Either way when after all your hard work the organisation in question can’t even be bothered to take a minute to send you a rejection email / letter, you can feel quite put out. All that interest and connectedness you feel with them dissipates because of their rudeness.

This is particularly bad choice for networking organisations, which are built by making good contacts, developing them and growing connections. It's also a bad choice for charitable organisations who are potentially putting off potential donors, or retail organisations who are losing (potential) customers. Can anyone afford to waste that for the sake of a quick generic email? It's even possible that whilst the applicant wasn't suited to that particular role, they might excel in another role for you down the line.

No-one likes rejecting applicants, but a quick email or even a letter thanking them for their interest maintains the connection they feel. They’re disappointed of course, but people get used to that job hunting. The validation, however small, is important and maintains the opportunity to make the most of what the person does have to offer in future.